Shipping policy
This Shipping Policy applies to orders placed through Xalistore.com.
Shipping Area
We currently ship within the continental United States only. We do not ship to P.O. boxes, APO/FPO addresses or diplomatic locations.
Shipping Cost
We offer free standard shipping within the continental United States.
Processing Time
Orders are processed within 1-3 business days. Standard transit time is typically 5-7 business days after shipment. Total estimated delivery time is 6-10 business days.
Orders placed on weekends or holidays are processed on the next business day.
Delivery times are estimates and may be affected by weather, carrier delays, holidays, or other circumstances outside our control.
If you have any questions about your order, please contact our customer support team for assistance.
Carriers
We ship using reputable shipping carriers, depending on the order and delivery destination.
Tracking Instructions
Once your order ships, you will receive an email with tracking information, including the name of the shipping carrier and the tracking number.
If you have questions about tracking your order, please contact our customer support team for assistance.
Contact Information
- Email: support@xalistore.com
- Phone: +1 602-780-3238
- Mailing Address: 2820 S Alma School Rd, Ste 18 #578, Chandler, AZ 85286